Episode 3

full
Published on:

30th Aug 2025

Kate Reed - No Code, No Problem. Why learning to build agents empowered her career - Ep 03

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"It's been the most empowering experience of my entire career, learning to build agents."

When Kate Reed first started experimenting with agent-building, she didn’t come from a traditional technical background.

"I am not only low code, I am no code," she told us, with a smile that carried both honesty and pride.

But what she does bring is a deep, hard-earned expertise in Customer Success, with more than a decade spent solving real customer problems at companies like HubSpot and early-stage startups. And now, she’s combining that insight with new AI tools to build useful, practical agents that solve challenges for others in her field.

From auditing knowledge bases to diagnosing onboarding friction, Kate’s agents aren’t just experiments. They are tools designed to empower others to do better work. And they reflect her bigger mission: to make Customer Success more effective, more human, and more scalable.

Through her new venture, MAKR Ventures, she is not just building tools, she is building momentum. For herself. For other women in tech. And for a future where your value is not defined by how well you can code, but by how well you can build. She recently launched the company publicly during NY Tech Week, sharing her mission and first offerings in this LinkedIn post.

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Agent.ai is an innovative marketplace designed to empower creators by providing a platform where AI agents can be developed, deployed, and monetized.

Using advanced artificial intelligence, Agent.ai offers a unique opportunity for developers to create specialized agents that cater to various needs, from customer service to data analysis and beyond.

Even if you haven't ever programmed before you can create an agent on Agent.ai

Sign up at http://agent.ai to try it for yourself.

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About the Podcast

Prompted: Builder Stories
Builder Stories is an official podcast of Agent.ai, where we spotlight the creators behind the agents. Each episode shares the journey of a different builderm, many of whom aren't traditional developers, showing how people from all backgrounds are using AI to solve problems, launch tools, and build their way into the future. If you're curious about what’s possible with AI agents, this is the place to get inspired.

About your host

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Matthew Stein